This Privacy Policy describes how ForeverMini (https://forevermini.co/), owned and operated by MR GOWTHAM CHIRUMAMILLA (“the Company,” “we,” “us,” or “our”), collects, uses, shares, and protects the personal information of users (“you”) who access and use our e-commerce website to purchase apparels (the “Services”).

By accessing or using our Services, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.

1. Information We Collect

We collect personal data that is necessary for the purposes of providing our Services, which includes processing and fulfilling your orders, managing your account, and improving your shopping experience.

A. Personal Information (Provided by You)

This includes information that can be used to identify you directly or indirectly:

• Contact Information: Name, email address, phone number, and mailing address (for billing and shipping).
• Account Information: Username, password, and security questions.
• Demographic Data (Optional): Age, gender, and date of birth, which helps us personalize offers.
• Communication Data: Records of any communication with our customer support, including emails to info@forevermini.co or calls to 70131 07771.

B. Financial and Transactional Information (Sensitive Personal Data)

• Transaction Details: Purchase history, order details, and details of returns/exchanges.
• Financial Information: Details necessary for processing payments, such as credit/debit card numbers, UPI IDs, or net banking details, are collected by our third-party secure payment gateway partners. We do not store sensitive financial data on our servers.

C. Automatically Collected Information

When you use the Website, we automatically collect certain data:

• Device and Usage Data: Internet Protocol (IP) address, browser type, operating system, referrer URL, pages viewed, time spent on the Website, and dates/times of access.
• Location Data: General geographical location inferred from your IP address.
• Cookies and Tracking: Data collected via cookies, web beacons, and similar tracking technologies to enhance user experience, track marketing campaign performance, and analyze site usage.

2. How We Use Your Information

We use the collected information for the following purposes (“Lawful Purposes”):

3. Sharing and Disclosure of Personal Data

We commit to not selling, trading, or renting your personal information to others. We share your information only with trusted third parties necessary to operate our business and provide the Services, subject to strict confidentiality agreements:

• Service Providers: Third-party vendors who perform functions on our behalf, such as:
  • Payment Processors: To securely process your payment transactions.
  • Logistics Partners: To deliver your orders (Name, Address, Phone).
  • Marketing & Analytics Providers: To help us analyze Website usage and run targeted marketing campaigns (Non-personally identifiable data or anonymized data).
• Legal Compliance: When required by law, court order, or governmental authority in India (including under the Information Technology Act, 2000, and its associated Rules).
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

4. Your Rights and Choices

In accordance with data privacy principles in India, you have the following rights regarding your Personal Data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction/Rectification: You can request us to correct inaccurate or incomplete personal data.
• Right to Withdrawal of Consent (Opt-Out): You may withdraw your consent for future processing of your personal data (especially for marketing communications) at any time. Withdrawal of consent may affect your ability to use certain Services.
• Right to Deletion: You may request the deletion of your personal data, subject to legal retention requirements.

To exercise any of these rights, please contact our Grievance Officer using the contact details provided in Section 7.

5. Security Measures

We have implemented reasonable security practices and procedures to protect the personal data we collect and store, as required under the IT Rules, 2011. These measures include:

• Encryption of data in transit (using SSL/TLS technology).
• Access controls to restrict personal data access only to employees who need it to perform their jobs.
• Working with secure, compliant payment gateways.

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Retention of Personal Data

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.

7. Grievance Officer and Contact Information

In accordance with the Information Technology Act, 2000, and rules made thereunder, the contact details of the Grievance Officer are provided below for any concerns regarding this Privacy Policy or the processing of your data:

The Grievance Officer will redress your grievances or queries within thirty (30) days from the date of receipt.

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. Your continued use of the Website after the changes take effect constitutes your acceptance of the revised policy.